Managed Services with Professional Advantage
Do you need some help with your IT systems? Do you constantly have application issues?
Managed Services takes the complexity out of managing your IT infrastructure. You could have all the support you need with our Managed IT Services team who can can proactively manage and support your IT environment.
Monthly asset & health reporting
Affordable IT management
Security & tracking
Location tracking and remote wipe capability to avoid loss of confidential company data.
Automated incident management
Access to experienced personnel
Monitoring of computer systems
Managed systems are proactively monitored. Installed software is tracked to ensure compliance with company policies.
What do you need from your Managed Services team?
Server & Desktop Management
What’s included:
- Firmware updates
- Critical OS patches
- Hardware preventative maintenance
- Azure, Hyper-V & VMWare management
- Maintain the performance of Citrix & remote desktop
- Desktop PC management
- Vendor hardware maintenance
Proactive Monitoring & Reporting
- Performance monitoring, alerting & preventative maintenance
- CPU & RAM usage
- Application stability
- SQL & Exchange server performance
- Windows services
- Anti-virus
- Network security
- Storage/backup performance
Remote Support
- Telephone support
- PC and laptop issue resolution
- Mobile phone/tablet email issues
- Application support for Microsoft Office, Exchange, Teams, SharePoint and OneDrive
- Printing and file server issues
- Office 365 issues
Security Management
Keep viruses out and prevent unsafe malware and ransomware.
- Networking monitoring
- VPN management
- User password & identity management
- Anti-virus & malware updates
- Microsoft Security updates
- Security policy management
- Firewall management
- Data loss prevention
Get in touch to speak to a specialist.
If you’d like more information about how the 1Staff team can help your business please get in touch.
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