Managed Services with Professional Advantage


Do you need some help with your IT systems? Do you constantly have application issues?

Managed Services takes the complexity out of managing your IT infrastructure. You could have all the support you need with our Managed IT Services team who can can proactively manage and support your IT environment.

Monthly asset & health reporting

Easy to understand management-level reports.

Affordable IT management

Worry-free managed services.

Security & tracking

Location tracking and remote wipe capability to avoid loss of confidential company data.

Automated incident management

Monitoring and management software with self-healing capabilities.

Access to experienced personnel

Certified support engineers with experience in supporting enterprise desktop and server infrastructure.

Monitoring of computer systems

Managed systems are proactively monitored. Installed software is tracked to ensure compliance with company policies.

What do you need from your Managed Services team?

Server & Desktop Management

Keep your servers and PCs running smoothly with scheduled maintenance.

What’s included:

  • Firmware updates
  • Critical OS patches
  • Hardware preventative maintenance
  • Azure, Hyper-V & VMWare management
  • Maintain the performance of Citrix &  remote desktop
  • Desktop PC management
  • Vendor hardware maintenance

Proactive Monitoring & Reporting

Real-time resolution of critical issues before they impact.
What’s included:

  • Performance monitoring, alerting & preventative maintenance
  • CPU & RAM usage
  • Application stability
  • SQL & Exchange server performance
  • Windows services
  • Anti-virus
  • Network security
  • Storage/backup performance

Remote Support 

Fix all the little things that annoy staff and management.
What’s included:

  • Telephone support
  • PC and laptop issue resolution
  • Mobile phone/tablet email issues
  • Application support for Microsoft Office, Exchange, Teams, SharePoint and OneDrive
  • Printing and file server issues
  • Office 365 issues

Security Management

Keep viruses out and prevent unsafe malware and ransomware.

What’s included:

  • Networking monitoring
  • VPN management
  • User password & identity management
  • Anti-virus & malware updates
  • Microsoft Security updates
  • Security policy management
  • Firewall management
  • Data loss prevention

Our Azure cloud experts can help you obtain seamless end-to-end cloud management. A Microsoft Azure Implementation can help reduce costs and increased levels of security. 

News & views from the Managed Services team

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